Customer service is the key to success. Best Management Practices (BMP) keep parking lots and sidewalks safe and also reduce environmental impacts. Educating customers on the proper methods of snow removal and ice control (and of the value of this approach) can create a good and long-standing relationship.
Customers want reliable service. Providing a well-planned and well-executed winter maintenance program will have a positive impact. Using the latest technologies will increase the abilty to provide reliable service.
Customers want to hire educated winter maintenance professionals. This maunal will provide the necessary information to increase staff knowledge on the best practices for winter maintenance.
Using the right amount of material at the right time, will save time and money.
Certification in Smart Salting is a good reflection on the professional and the organization.
Customers and the public want safe parking lots and sidewalks. Understanding the materials, weather and application rates, provide a head start on controlling icy, slippery parking lots, and sidewalks.
Clean and neat parking lots and sidewalks are important to the public. By using less material and increased winter sweeping, pedestrians will track less material into buildings and there will be less damage to flooring. Proper snow storage makes debris removal in the spring easier. Covered storage of deicers will reduce loss of material, protect water, and is more aesthetic. Using BMPs and lower application rates will keep parking lots and sidewalks looking neat.
Customers also want affordable snow and ice control. The use of sophisticated chemicals and equipment may require a larger budget up-front; however, these costs can be balanced by reduced on-going costs. Reducing the need for sweeping, floor and rug maintenance, parking lot striping, and snow and ice maintenance time will allow for cost savings.
Minnesotan’s value water resources and the protection of lakes, streams, and wetlands is important. Educating customers how sustainable winter maintenance protects water resources is necessary.
Using less material is an effective approach to protecting our water resources. It is difficult to recover salt or sand once applied.
Chloride concentrations are increasing in many surface waters and groundwater across Minnesota.
Deicers can be very damaging to both soil and vegetation. Efforts to keep salt off vegetation are needed: drive slower when applying deicers, turn down spinner speed to reduce spread pattern, use drop spreaders on sidewalks, store snow piles on hard surfaces, and reduce application rates. One source of information about salt-tolerant plants is the Plant Selector from Minnesota Department of Transportation.
Abrasives and deicers cause problems to infrastructure, drainage, water, vegetation, and soils when used in large quantities. Abrasives: Winter Sand
Deicers are not "environmentally safe" regardless of what the bag says.
Chlorides commonly used for deicing are Sodium Chloride (road salt), Magnesium Chloride, Calcium Chloride, and Potassium Chloride.
About one teaspoon of salt can pollute five gallons of water. This applies to all chloride containing deicers.
Acetates:
Acetates can have a high biological oxygen demand (BOD), and can contribute to oxygen depletion in soil and water. Use carefully.
Plant-based additives (beet, corn, molasses):
One lb. of phosphorus encourages growth of up to 500 lbs. of algae. Phosphorus is in plant-based products.
Twin Cities Metropolitan Area Chloride (TCMA) Management Plan
There are two primary sources of chloride to Minnesota water resources: 1) salt applied to roads, parking lots, and sidewalks for deicing; and 2) water softener brine discharges to municipal wastewater treatment plants (MPCA 2015). To address chloride impacts to Minnesota water resources, the MPCA worked with local stakeholders to develop a Chloride Manageme6nt Plan designed specifically to minimize chloride use across the seven counties of the metropolitan area. This plan is intended to be useful for all winter maintenance practices. The plan can be located on the MPCA’s website: http://www.pca.state.mn.us/programs/roadsalt.html
1 ton of rock salt ($50) causes greater than $1,450 in corrosion damage to bridges. (Sohanghpurwala 2008)
Fathead Minnows will die if exposed to chloride concentrations of 443 mg/l for more than 30 days (Axler n.d.)